Lt. (Ret.) | Founder, Insightful Crisis Response
Troy Siewert: empowering police officers in mental health crisis response
Meet Troy
Lieutenant Troy Siewert (Ret.) is a nationally certified trainer, Crisis Intervention Team (CIT) officer, and FBI-trained crisis negotiator with 30 years of law enforcement experience.
He has personally resolved over 1,000 mental health crises and trained more than 5,000 professionals in mental health awareness and crisis intervention.
Troy understands the immense responsibility officers carry during high-stress calls involving a mental health crisis. Through Insightful Crisis Response, he helps officers elevate their crisis response skills and positively impact outcomes for everyone involved.
- 2021 CIT Coordinator of the Year, CIT International
- IADLEST national certified instructor
- ILETSB instructor since 2017
- Force Science Realistic De-Escalation Instructor
- Helped rewrite the IACP model policy (2018)
- Master's degree, Lewis University
- NAMI South Suburbs board member
See Troy in action
You're a cop. Not a therapist.
Police officers are increasingly called to the front lines of mental health crisis intervention. Without the right training, these situations are hard to navigate with confidence. Both you and the person in crisis deserve better.
Be confident
Rest easy knowing you have the ability to identify and more effectively resolve mental health crises.
Be effective
Better stabilize crisis events by building genuine connections through enhanced communication skills.
Be impactful
Help individuals in crisis find hope and healing, potentially reducing future calls for service.
Agency Training
In-person training, customized for your officers
The way it all started. Live training highly customized to the exact needs your officers are facing, for law enforcement, college campus safety, and hospital security.
- Identify a mental health crisis
- Communicate with confidence
- Resolve crises more effectively
Free micro-course
Mental Health Crisis: 4 Mistakes to Avoid for Better Outcomes
This short starter course will help you get started on your path to effective mental health crisis response.
Online Training
Learn at your own speed. Don't wait until the next in-person event. All of ICR's training will be available as online courses you can access on your own time. Agency-wide licenses will also be available.
The ICR Newsletter
Stay in the loop on new training, resources, and the online course launch.
Book Troy to speak
Real-world stories from 30 years on the job, and strategies your audience can use on the very next call.
Signature keynote
Crisis Doesn't Have to Be Confrontational
When someone is in a mental health crisis, our instinct may be to take control. But what if the key to resolution is influence, not authority? With a simple, effective strategy, you can shift from conflict to collaboration and achieve better outcomes with less resistance.
Beyond the Badge: Understanding and Supporting CIT
What do you really know about Crisis Intervention Teams? Many assumptions exist about CIT, but the reality may surprise you. This engaging presentation uncovers how CIT operates within a community and the vital role you can play in creating better outcomes for those in crisis.
From Mental Health Awareness to Action: Building a More Resilient Team
Is your team thriving or just surviving? Mental health challenges often go unnoticed, quietly affecting performance and morale. Gain the skills to recognize warning signs, communicate effectively, and support each other in a way that builds a healthier, more resilient team.
Typical audiences
- Police agencies and training boards
- CIT and law enforcement conferences
- College campus safety
- Hospital security
- Associations and organizations
Trusted by
What officers are saying
"One of the best instructors I've had the pleasure of listening to during my 9 years of courses with NEMRT. Very engaging, no boring PowerPoint, excellent speaker."OfficerNorridge PD
"Lt. Siewert is a master of his craft. Great instructor."DeputySt. Clair County Sheriff's Office
"Well done class. Well put together. Troy was mindful of current events and his training was easily applied on the street."SergeantMonee PD
"One of the best and most organized teachers I've had in a police class. He kept the entire class engaged the entire time."OfficerGlencoe Public Safety
Your path to improved crisis response skills
Choose the training you need.
ICR offers self-guided training as well as agency training tailored to your specific needs.
Receive training from someone who's been there.
Whether you choose online training or agency training, ICR will help you gain critical skills to respond to a mental health crisis.
Make a difference.
You didn't sign up to become a therapist, but you did sign up to make a difference in your community. ICR can help you do it.
Step into your potential
- Stop feeling ill-prepared.
- Avoid unnecessary escalation.
- Protect your reputation.